Some merchants adjusted quickly to the “new normal” of penny-pinching shoppers, but others are still struggling with shrinking consumer budgets or headwinds they were fighting before the bottom fell out. Here’s a look at the tw…
Knowing customers’ likes and dislikes is about as basic as it gets in retailing. But for years, national department stores got it wrong. More concerned with controlling costs, big retailers focused on sameness. Not anymore.
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September retail sales were stronger than expected, raising hopes for the holiday season. But even with the surprising numbers, most merchants are still cautious and treading carefully around skittish consumers.
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UPS is taking on temporary staff to work in positions including package sorters and driver helpers. They will work through the company’s busy season, which covers the holiday period from Thanksgiving to Christmas.
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Retailers such as Toys R Us, Rockport and Borders hope to grow their Web sales with a new shipping service called ShopRunner.com. Much like Amazon’s Prime program, consumers pay $79 per year for a membership, which lets them sh…