RIM’s BlackBerry Messenger App Dilemma

Research In Motion’s plans to make its BlackBerry Messenger service available as an app on Androids and iPhones will get its signature software in front of a wider audience. But will RIM’s initiative win new customers, or canni…

AT&T + T-Mobile = Bad Customer Service?

What happens when you merge the worst in class with the best in class? AT&T’s proposed $39 billion acquisition of T-Mobile USA may be good news for investors, but it will likely mean a drop in service for customers, experts say…

Tablets and Smartphones Slow Laptop Sales Growth

Gartner has lowered its laptop-sales forecast for this year and the next, predicting that the popularity of tablets and smartphones will slow laptop sales. Gartner expects worldwide laptop sales to increase 11% this year and an…

Samsung Goes Thin to Launch a Laptop War With Apple

Samsung is out to boost its laptop sales by 80% this year, and key to that effort will be its supersvelte 9 Series notebook. Aimed directly at Apple’s MacBook Air, the new machine is a move to refocus on high-end gear — with a…

Smartphones Could Give a Boost to Verizon’s Shares

Verizon says its smartphone penetration will increase from 26% in 2010 to 50% in 2011. That is a very aggressive target that should be good news for the stock. Investigate yourself how high the stock could go by clicking on the…