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Best Customer Service: Amazon.com, Kohl’s, Nordstrom and More

by | Nov 23, 2010 | Towing

Amazon.com, Kohl’s and Nordstrom rank among the top 10 companies for customer service, according to a shopper survey released by the National Retail Federation on Tuesday. Online electronics retailer Newegg made the list this y…

More Board Members Getting Hired as CEOs: An Unwise Corporate Trend

by | Nov 4, 2010 | Towing

The number of Fortune 1,000 board members who have been tapped to lead the companies whose boards they served on has more than tripled in the past 12 months. The reason is poor succession planning, and the results may be proble…

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