Amazon Patents System for Returning Unwanted Gifts

While it may sound more Scrooge than Santa Claus, Amazon, the world’s largest online retailer, has filed a patent for technology that would allow customers to return — or “convert” — gifts they don’t like, even before they ac…

No Matter How Successful, Netflix Can’t Shake the Bears

Throughout its history as a public company, Netflix has confounded the critics who’ve said it’ll never survive. Yet, the critics still won’t let up. And, yes, they have a scarily compelling story now. Here’s why 2011 might prov…