The Most Powerful People in Retail

Consumers are still cautious about spending as the effects of the recession linger. But many retailers are feeling more optimistic as we head into the holiday shopping season. Here’s a look at the people who are leading retail …

Focusing on Local Helps Retailers Boost the Bottom Line

Knowing customers’ likes and dislikes is about as basic as it gets in retailing. But for years, national department stores got it wrong. More concerned with controlling costs, big retailers focused on sameness. Not anymore.
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Retail Sales Come in Strong, but Shoppers Still Wary

September retail sales were stronger than expected, raising hopes for the holiday season. But even with the surprising numbers, most merchants are still cautious and treading carefully around skittish consumers.
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Six Sneaky Ways Stores Get You to Buy More

Nothing in the layout of a retail store is random, from the baskets of enticing new products near the entrance to the packs of gum around the cash register. Retailers have come up with at least a half-dozen tricky tactics to am…