RIM’s BlackBerry Messenger App Dilemma

Research In Motion’s plans to make its BlackBerry Messenger service available as an app on Androids and iPhones will get its signature software in front of a wider audience. But will RIM’s initiative win new customers, or canni…

Facebook Email Launched as Hybrid Messaging Service

Facebook unveiled on Monday a messaging service designed to incorporate email, SMS, chat and messages under one system, a move that could potentially erode the markets of a host of other high-profile email providers from Google…