Some merchants adjusted quickly to the “new normal” of penny-pinching shoppers, but others are still struggling with shrinking consumer budgets or headwinds they were fighting before the bottom fell out. Here’s a look at the tw…
Knowing customers’ likes and dislikes is about as basic as it gets in retailing. But for years, national department stores got it wrong. More concerned with controlling costs, big retailers focused on sameness. Not anymore.
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Harvard Law professor Elizabeth Warren announced early Friday that she had accepted an advisory role with the newly created U.S. consumer protection agency. The move comes despite fierce opposition from the financial industry.
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