New technology is leading to changes in business relationships between airlines and online ticketing sites. It’ll take a while for the new landscape to settle down, but the near-term result could be potential windfalls for some…
Transportation Secretary Ray LaHood is raising the bar for the treatment of airline passengers this spring. You’ll see more transparency in ticket pricing, better deals for bumped passengers, and reimbursement of luggage fees …
When Virgin American offered traveler writer Randy Diamond the chance to upgrade his ticket to “Main Cabin Select” for a mere $500 more than the coach fare, he assumed it must be for a first-class seat. But what the airline is …